User types 2 intents in 1 sentence

Answered

Ivan Westerhof

November 23, 2021 14:36

What often happens is a user typing 2 intents in the same sentence. Example: 

User: "I have a question. Can I book a train ticket?" 

intent 1 = Ask_question

intent 2 = book_ticket

Both will be recognised with like 40-50%, which is under NLP threshold. 

Can the NLP split the 2 sentences and analyse them separately? Then within CL we can define which intent gets priority. Ask_question would always be last for example. 

Wdyt? 

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• 

  Brecht Cools

  March 24, 2022 15:20

  Hello Ivan,

  We've created a support ticket to further analyse.

   

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