How to identify successive fails

Completed

Miguel Moreno

November 22, 2019 07:22

I would like to handle successive fails (not understood) to do something special after 3rd fail, for instance.

Today it is possible to count the number of fails by incrementing a variable inside the "not undestood" dialog, but there is no easy way to reset this counter once the NLP identified a correct answer.

The easiest way would be to have a system counter that stores the number of successive fails and resets it automatically. So we can take this into account when handling the fail in "not understood" dialog and give a more accurate answer when the user tries and gets error after error.

Hope this is clear...

0

• Official comment

  

  Joachim Jonkers

  May 15, 2020 14:11

  We have added the possibility to increment the value of a variable, which could be used for this use case Miguel Moreno: you can read more about it here.

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